Cancelation & Refunds

AHnames.com accounts are set up on a prepay basis. AHnames.com customers may decide to cancel their accounts at any time, however they will get a full refund of the service only if the cancellation request is made within 5 (five) days of purchasing of the service/date of billing, according to our Money Back Guarantee Policy.

To cancel a service, the Customer needs to use a "cancel button" in his/her web hosting Control Panel. Any incentives (free bonuses, etc.) offered to the Customer upon sign-up will be also cancelled. Domain name registrations/transfers, service upgrades, additional services VDS (ip, traffic) and web hosting plan renewals are treated as non-refundable services and cannot be cancelled or refunded after being activated upon customer request. The Customer will have the opportunity to transfer his/her domain away to another host.

Money-back guarantee policy

AHnames.com offers a 5-day money back guarantee.

If, for any reason, you are dissatisfied with our services, we will refund your hosting fees at any time to your account during the first 5(five) days after the signup date/or billing date of the service. You can submit a refund request in a trouble ticket from your web hosting Control Panel.

Non-refundable services

• All service upgrades and plan renewal services purchased from the Web Hosting Control Panel.
• All single-year or multi-year domain registration or transfer services purchased at sign-up or from the Web Hosting Control Panel.
• All domain registrations and domain transfers are final, do not include any money-back guarantee and will be subject to a fee that is calculated on the basis of the actual annual price of the purchased domain, multiplied by the number of years of registration or transfer.